Privacy Policy

  

G & S Windows is committed to protecting and respecting your privacy.


This Privacy Notice explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.


We may change this Privacy Notice from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Privacy Notice.


Any questions regarding this Privacy Notice and our privacy practices should be sent by email to; info@gandswindows.co.uk. or you can telephone 01780 757530.


How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form.


What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, telephone and mobile numbers and information regarding what pages are accessed and when.


Use of ‘cookies’

Like many other websites, our website uses Cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.


How is your information used?

We may use your information to contact you regarding queries raised in the contact form;


  • Progress an order you have submitted and send you information directly related to this;
  • Carry out our obligations arising from any contracts entered into by you and us;
  • Send you communications which you have requested.


We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.


Who has access to your information?

We will not sell or rent your information to third parties.


We will not share your information with third parties for marketing purposes.


Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. To fulfil the requirements of the Competent Person Scheme for self-certification under the Building Regulations and to provide the Insurance Backed Guarantee this information will be retained for the lifetime of the guarantee for a period not exceeding 10 years.


However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.


We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.


Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services then we will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent, if you have indicated that you do not wish to be contacted.


You can change your marketing preferences at any time by contacting us by email: info@gandswindows.co.uk  or phone on 01780 757530.


How you can access and update your information

You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following method:

Write to us at; 45 Kesteven Road, Stamford, PE9 1SU.


Security precautions in place to protect the loss, misuse or alteration of your information

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information that we collect from you.


Links to other websites

Our website may contain links to other websites run by other organisations. This privacy notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.


Review of this Policy

We keep this Policy under regular review. This Policy was last updated in December 2018.